Question 1

What types of items do you buy?

Accepted Answer

We buy gold, silver, diamonds, estate jewelry, designer jewelry, vintage jewelry, and gemstone jewelry. This includes broken jewelry, coins, and bullion.

Question 2

Do I need an appointment to sell my items?

Accepted Answer

No appointment is necessary! Walk-ins are always welcome during our business hours. However, if you prefer a more personalized experience or have a large collection, booking an appointment is recommended.

Question 3

How do you determine the value of my items?

Accepted Answer

Our experienced appraisers will carefully test and evaluate your items. We consider factors such as karat weight, purity, current market value of precious metals, diamond quality (cut, clarity, carat, color), and the overall condition and craftsmanship of the piece.  We are transparent throughout the process and will explain our valuation.

Question 4

What is the process for selling my gold or jewelry?

Accepted Answer

The process is simple: 1) Bring your items to our store. 2) Our appraisers will evaluate your items in front of you. 3) We'll make you a cash offer. 4) If you accept, you receive immediate payment. The entire process is transparent and confidential.

Question 5

What forms of payment do you offer?

Accepted Answer

We offer immediate cash payment.

Question 6

What if I'm not sure if I want to sell?

Accepted Answer

There's absolutely no obligation to sell.  Our evaluations are free, and we encourage you to get a quote and make an informed decision.

Question 7

Where are you located?

Accepted Answer

We are located at the Polo Plaza in Del Mar: 3790 Via De La Valle, Suite 211, Del Mar, CA 92014.

Question 8

What are your business hours?

Accepted Answer

We are open Monday to Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:00 PM. We are closed on Sundays.

Question 9

Is my information kept confidential?

Accepted Answer

Yes, absolutely.  We respect your privacy and all transactions are conducted with complete confidentiality.

Question 10

What should i expect my jewelry to be worth?

Accepted Answer

Our offers are based on a wide variety of values, which we will explain when we examine the item(s) in person. A few of the considerations when selling your Gold & Estate Jewelry are; condition, quality, designer, diamond, gemstone, gold, platinum and silver content. We consider the highest and best use for each item.

Question 11

What if my jewelry is broken or damaged?

Accepted Answer

We buy broken or damaged gold jewelry. The value is primarily based on the gold purity, so the condition doesn't significantly impact the price we offer. However, if a piece has valuable gemstones, we will factor those into the overall evaluation.

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